We want you to be completely satisfied with your purchase so if for any reason you're not, you may return it to us for a full refund within 30 days of the date of purchase.
All merchandise must be returned in its original packaging and unused. We will not accept returns for used products or products that are not in their original packaging.
Customers are responsible for shipping the products back to us. We recommend that you use a trackable shipping method to ensure that the products are returned to us safely. Once we receive the returned products, we will process your refund within 7-10 business days.
To start the return process, please contact us at firstname.lastname@example.org. Our customer service team will provide you with instructions on how to return the product(s) to us.
We will refund the full purchase price of the product(s), including any taxes and shipping fees that were paid at the time of purchase. Please note that we cannot refund any shipping fees for the original purchase or for the return of the products.
If you have any questions or concerns about our return policy, please contact us at email@example.com.
I hope this revised policy meets your needs. Let me know if you have any further questions or if there is anything else I can help you with.